VC Computers have been providing quality field service and support for customers since 1997, we also provide several companies with third-party assistance and repair machines on their behalf. We provide one-off callouts and service contracts covering all computer equipment in your business.
Service Calls
- We cover areas as far east as Belfast, & as far south as Mayo and the Galway Border.
- Callouts charges are charged according to the area and the fee covers travel to and from the site.
- An Engineer will call and arrange the callout, giving you time to arrange for staff to be present when they arrive.
- Collection / Repair and Return is also available in some areas.
Maintenance Contracts
We cover areas as far east as Belfast, & as far south as Mayo and the Galway Border. Each customer is unique and contracts are based on the type of hardware, location and level of service required. We do of course offer a free quotation for this service.
Data Recovery
If your machine has been damaged or will not start up, & you need important data on it, we can attempt a recovery on the unit for you. If you bring your computer or failed hard disk up to our workshop we will inspect the unit for free and let you know if a recovery is possible. Often we find that files and other data can be recovered with little cost, however, if the problem is serious and the data very important we can call on our partners to further inspect your Hard Disk. A quotation is then given to you regarding data recovery costs. We will of course only charge you for successful recovery and can save your data on CD, DVD, Floppy Disk, or even another Hard Disk as you prefer.
Third Party Support
If you have service requirements or are looking for someone to provide you with on-site service for your business or customers, please do not hesitate to contact us. Field Service callouts and contracts can be discussed to arrange suitable costs which can help your business, control repair and service budgets.